Vancity 2020 Annual Report

Strength in community.

Stories that inspired us in 2020.

Vancity helps members and communities thrive and prosper.


Vancity helps to solve real problems facing our communities.

point increase
in employee engagement
by 2025
We want a senior leadership team where at least 40% identify as IBPOC, LGBTQAI2S+ and people living with disabilities

Vancity is a leader among financial institutions in helping to safeguard the planet.


Net-zero by 2040
We are committed to achieving net-zero across our lending portfolio by 2040
allocated since 2016 to fund our impact investment strategy to provide opportunities to invest in organizations that generate tangible social, environmental and economic benefits


We use finance to do good in the world.

in deferred loans, to support members facing financial hardship due to the pandemic
of our $30.5 billion in assets and assets under administration are invested in the triple bottom line
affordable housing units were constructed or renovated with funding from Vancity

The Board of Directors sets and guides the overall direction of the credit union to ensure its success.


of Board Directors are women
Board of Directors election had the highest voter turnout in 30 years
As Vancity grows, our influence on financial inclusion, environmental sustainability and the economic resilience of our communities grows too.
Leadership Messages
Jan O’Brien

In a world struggling to figure out how to respond, our values and our strong capital position provided a very clear path: enable members to focus on immediate needs and support the most vulnerable in our communities.

Read full Message from the Chair
Jan O’Brien, Chair, Vancity Board of Directors

The recovery must be inclusive, put people and planet first, and build the clean and fair economy that Canadians need and want.

Read full Message from the CEO
Christine Bergeron, President and CEO
Christine Bergeron


How We Create Value

Vision and business model.
Vancity’s vision is to redefine wealth in a way that furthers the financial, social and environmental well-being of our members and their communities.